Supplier Quality Audit (SQA)

The purpose of a Supplier Quality Audit is for you to verify if the supplier’s quality systems, processes, or products satisfy (comply with) the requirements as set forth in the contractual agreements, procedures, and/or agreed upon standards.

By attending this highly interactive workshop, you will be:
• guided to the Fundamentals and Pre-requisites of Supplier Quality Audits
• able to acquire the skills of a Competent Auditor and be part of a cohesive Audit Team
• equipped with the expertise and competence in organizing and managing your Supplier’s Quality Audits

Venue:
For discussion with company for in-house training

*Course is only offered as in-house training*

(inclusive of S$17.44/pax registration fee, the amount is to be excluded from SkillsFuture (individuals) and SDF Funding (corporate))

This workshop is specially designed for professionals related to Supply Chain, Purchasing, Quality and Manufacturing Management who are responsible for managing your supplier’s quality performance and who are interested in developing and enhancing your personal competence & effectiveness in the Supplier Quality Audit-related areas.

• Supplier Quality Auditing Fundamentals

  • Types of Supplier Quality Audits

  • Process Audits

  • Product Audits

  • Assessment Audits

  • Risk Audits

  • Audit Purpose & Scope

  • Audit Benefits

  • Roles & Responsibilities

  • What are Auditors responsible for?

  • What are Auditees responsible for?

  • Professional Conduct / Ethical Responsibilities

  • Rules of Conduct

  • Conflict of Interest

  • Unethical Activities

• Auditor Competencies

  • Auditor Characteristics

  • Auditor Professionalism

  • Auditor Judgments

  • On-Site Resource Management

  • On-Site Logistics Changes

  • On-Site Team Meetings and Activities

  • Conflict Resolution

  • Communication & Presentation Techniques

  • Interviewing Techniques

  • Questioning Techniques

  • Individual Interviews

  • Group Interviews

  • Team Dynamics

  • Types of Teams

  • Team Organisation

  • Team Operating Guidelines

  • Team Performance Factors

• Audit Planning & Performance

  • Audit Preparation & Planning

  • Audit Planning Elements

  • Auditor Selection

  • Audit-Related Documentation

  • Audit Logistics

  • Audit Tools & Working Papers

  • Audit Strategies

  • Audit Performance

  • On-Site Audit Management

  • Opening Meeting

  • Data Collection & Analysis

  • Establishment of Objective Evidence

  • Organisation of Objective Evidence

  • Exit & Closing Meeting

• Audit Reporting & Follow-up

  • Audit Reporting

  • Development & Content

  • Effective Reports

  • Report Steps

  • Audit Follow-up

  • Corrective Action Processes

  • Corrective Action Plan Review

  • Corrective Action Verification

  • Ineffective Corrective Action Audit Closure

  • Audit Closure

AAIS reserves the right to adjust the course pricing and to re-schedule or cancel any course due to unforeseen circumstances, course commencement is subject to minimum class size requirements.